Hotel Hurricane Restoration That Protects Brand and Revenue
Hotel-specialty restoration GC handling guestroom, common area, and exterior hurricane rebuilds with brand-standard finishes, phased re-openings, and carrier-aligned scope.
Hotel hurricane work is a hospitality project disguised as a restoration project
A storm hits and the GM has three priorities: rooms back online, brand standards preserved, and the insurance claim closed. Restoration contractors who only do restoration miss the hospitality details — brand-standard FF&E specs, PIP timing, owner/operator/franchise dynamics, and the importance of phased re-openings that bring revenue back floor-by-floor. Hospitality GCs who don’t do restoration miss the insurance side. We sit in the overlap. Our hurricane work is dominated by hotel projects: Crowne Plaza Houston ($4.3M, 480 rooms), Casa Marina Wyndham Resorts Key West ($2.8M, 311 rooms), Best Western Maingate Kissimmee ($2.4M, 224 rooms), Quality Inn Key West ($2.5M, 150 rooms), Ramada Inn East Gate Orlando ($2.1M, 210 rooms), and most recently Tuscana Resort Davenport (9 buildings, 15 acres).
Hotel hurricane restoration scope
- Property-wide damage assessment by building, floor, and room type
- Xactimate scoping with hospitality-rate adjustments and FF&E line items
- Coordination with owner, operator, brand, and (where applicable) franchisor
- Guestroom rebuild: drywall, paint, flooring, casegoods, soft goods, PTAC
- Common area rebuild: lobby, F&B, meeting rooms, corridors, elevators
- Exterior envelope: roof replacement coordination, balcony rebuild, stucco, paint, signage
- Pool deck, landscape, and amenity-area restoration
- PIP coordination — using the restoration as an opportunity to satisfy brand-standard upgrades
- Phased re-opening schedule with substantial completion certificates by section
How we run a hotel hurricane project
- 01
Property walk with ops
GM, owner, brand rep where applicable — full property walk to understand operational priorities.
- 02
Xactimate scope, by area
Damage scoped by guestroom block, common area, exterior, and amenity — separate line items.
- 03
Carrier and brand alignment
Adjuster meeting plus brand-standard finish review so PIP and claim don’t conflict.
- 04
Phased construction
Floors and amenities returned to inventory as they finish — revenue back online sooner.
- 05
Full closeout
Brand-standard sign-off, carrier closeout, completion documentation for owner and operator.
Why hotel owners and operators choose us
Hospitality restoration is our deepest portfolio
42 years across multiple brands
CBC 1258403, Xactimate, and claims-management combined
Hotel hurricane restoration — common questions
Can you keep the hotel open during restoration?
Usually, depending on damage severity. We sequence work to keep inventory online: shut down a floor at a time, work nights in F&B, isolate damaged zones with temporary partitions. Some scenarios require full closure — we’ll tell you up front which applies.
Do you work with brand standards and PIPs?
Yes. Brand-standard finish books, PIP requirements, and franchisor approvals are part of the workflow on every hotel project. When the claim and the PIP overlap, we coordinate scope to leverage both.
How does the business interruption claim work?
We provide substantial completion dates by room block and downtime estimates that your BI adjuster needs. We don’t prepare the BI claim itself — that’s the owner’s accounting team or a public adjuster.
Can you handle a multi-property loss?
Yes. Our largest project bundle was the Key West Hotel Collection — 525 guestrooms across 4 properties. Multi-property phasing is something we’ve done.
What about FF&E — do you procure soft goods too?
We coordinate FF&E procurement through brand-standard or owner-specified vendors and install on the project. Procurement timing usually drives the critical path on guestroom turn-back.
Related Services
Hotel hit by a storm? Talk to a hospitality-specialty PM today.
We’ll walk the property with you and your operator. No charge for the initial assessment.